Customer Testimonials

Please Take the Time to Write a Review for One of Our Dealerships

Kia of Valencia

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Cars May 21, 2022

Nice salespeople. Good follow up with me, because I ordered my Outback and had to wait 2 months. 2 things I trcommend: 1. Short-staffed on answering the phones-Not the best phone etiquette. 2. When picking up my car a Specialist sat in the car with me for about 15 minutes to explain a few things about the operation of the Outback. Needed more information, to the point I had to come back for more instruction. Overall, the price/purchase was great.

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Cars May 11, 2022

salespeople were very nice and helpful. We found that the follow-up appointment to review the car and ask questions about the car after it was driven for a while, very helpful.

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Cars Apr 29, 2022

Service techs very knowledgeable, helpful and friendly.

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DealerRater Mar 20, 2022

Had my 1st Oil change visit. My service person was Andrew Atherton and he was very professional and new how to make a person feel at home. Even had my car washed. The dealership keept everyone advised on the status of their car and they a nice waiting area with coffee, etc Highly recommend this Dealership.

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Google Feb 7, 2022

I was helped by Son at this dealership. He was very helpful and kind to me and my family. We purchased a Mazda3 from him for a very good price. I tried contacting other dealerships to see if they could beat his price and they outright told me no, showing me that this location is very aggressive with their excellent pricing. Son got me and my family member in and out as fast as he could while being understaffed and while other customers were in there. Thank you very much!

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Google Jan 16, 2022

Daughter was buying her leased car. I felt that she could have gotten a better deal.

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Google Dec 11, 2021

Went in for an oil change. Had a small warranty issue that needed handling and was stressing me. Tabitha not only made the situation right but the part was installed before picking up the oil change. Amazing customer service. Left with a smile on my face. Zoom Zoom!

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DealerRater Dec 1, 2021

Coming from a small town in Arvin Ca, the closes Kia dealership is in Bakersfield. That dealership was charging a 3-5 thousand dollar mark up on all there cars, totally taking advantage of there customers forcing them to buy F&I products on the front end of there car purchase. Call it fate or luck or even a blessing. A wonderful sales person named Daisey Medina reached out to me via video email. Where she assured me of great deal even in this crazy market. So I took the drive down there and was surprised to hear they where ...

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Google Nov 30, 2021

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Google Nov 5, 2021

Bought our car...get new batteries for our remotes easily there!!

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Google Oct 24, 2021

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DealerRater Oct 23, 2021

Nice relax atmosphere never felt rushed or pushed into anything buying a vehicle. I would purchase from this dealership in the future.

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Google Oct 23, 2021

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Google Oct 22, 2021

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DealerRater Oct 21, 2021

It was a pleasure doing business with this dealership. Our salesperson Johnathan Pierce was professional, personable, knowledgeable and patient. We never felt like we were being pushed into making our decision. Erika Archila in the finance department had the same friendly professional demeanor as Johnathan and was also terrific to work with. Both of these folks are great assets to your team and the Subaru family. This is our third Subaru we love these cars and the way we are treated by the Subaru Family of dealers. Elaine and Chris

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DealerRater Oct 20, 2021

Great service and friendly staff. Always available to go over and beyond to accommodate my schedule.

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Google Oct 14, 2021

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DealerRater Oct 13, 2021

Clean Trustworthy and always looks out for the best interest of its customers. I make the 30 minute drive and avoid closer Mazda Dealerships because they are that good!

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DealerRater Oct 13, 2021

Very friendly and they very much understand Customer Service. We look forward to coming back for service or new vehicle in the future.

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DealerRater Oct 13, 2021

Quick and courteous employee. I'll be back for sure. The customer waiting area is comfortable for waiting.

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Google Oct 13, 2021

I always receive the best service! The employees are very professional and courteous.

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DealerRater Oct 12, 2021

Tabitha is the best. She is very professional and informative. She is the reason why I will always bring my car for service.

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DealerRater Oct 12, 2021

Property well maintained and clean. Staff and sales agents are friendly and knowledgeable in their respective services. They met ones expectations in a timely and efficient manner. In a nutshell the dealership is well managed and the services are truly remarkable.

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DealerRater Oct 11, 2021

I am so happy with my experience and new car. Hayden was so helpful and knowledgeable.

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DealerRater Oct 10, 2021

Great customer service! Thank you for all your help and best efforts!! I truly appreciate your help with getting my car functioning right!

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DealerRater Oct 9, 2021

Phil at the service desk was very helpful he knew that I was going out of town for good and work me in to get my oil changed and appreciate everybody that works at on the Subaru dealer thank you very much for selling me this excellent car Subaru ascent

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Google Oct 8, 2021

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DealerRater Oct 8, 2021

Very professional, and courteous. Let me now what was going all times and pleasant to deal with.

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DealerRater Oct 8, 2021

Small waiting area, TV way too loud and couldn't be changed. Kept running same thing over and over. It took two hours for an oil change/tire rotation and my tires were way over inflated. Not the best experience but not the worst.

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DealerRater Oct 6, 2021

Great customer service. Was in constant contact about what was being done to my vehicle

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Google Oct 6, 2021

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DealerRater Oct 5, 2021

The service was prompt and the car was serviced appropriately. The service people were friendly and able to explain the problems well.

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DealerRater Oct 4, 2021

Very efficient and pleasant to work with, Great dealership. Keeps you informed of the progress of your vehicle

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DealerRater Oct 4, 2021

Great service, Tyrone was awesome, super nice, knowlegible and helpful. The car is great as well. Thank you

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DealerRater Oct 4, 2021

We always are impressed with the service we receive at John Hine Subaru. Everyone is very attentive. We appreciate your arranging a Lyft for us while our car was being serviced. We, also, enjoy waiting in your client waiting room complete with snacks and beverages. Thank you for being so thoughtful of your customers.

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DealerRater Oct 4, 2021

The service from Tabatha was great She’s a very good communicator and very professional

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DealerRater Oct 4, 2021

Staff were all nice and weren't trying to sell me extras like most dealers do! I ordered my car with them and it even came in early.They are straight to the point, id definitely come back and buy my next car from them as well!

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DealerRater Oct 1, 2021

Always great customer service and very knowledge staff. I would recommend Hine to anyone. Thanks

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DealerRater Oct 1, 2021

Awesome amazing wonderful quick professional… would never go anywhere else ever in a million years

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DealerRater Oct 1, 2021

the staff was great, very professional, yet friendly. My car looks fabulous! I don't know the name of the person who actually did the work, but he needs 5 stars too!

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DealerRater Oct 1, 2021

I was very pleased with the whole buying experience. JT was very professional working with us!

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DealerRater Oct 1, 2021

Service advisor was the best I have had there. Provided a courtesy car so I did not have to sit around for a few hours.

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DealerRater Sep 30, 2021

The service was performed relatively quickly. We offered to stay at the dealership and welcomed our ridiculously ill-mannered puppy to come inside. They made all of us feel welcome. However, we decided to walk said ill-mannered puppy instead.

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DealerRater Sep 30, 2021

Fast, efficient and pleasant; but I do find these follow up surveys time consuming and annoying. It seems supervisory staff should be able to discern issues. If I have a complaint I would and will present at the time.

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DealerRater Sep 30, 2021

This is the second time I've been to this dealer for maintenance work (oil change, etc.). They are prompt, polite, and professional. Couldn't be happier.

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DealerRater Sep 30, 2021

I had a wonderful experience as always Mr Lee Quintanilla was in contact with me until they finished the jo! Thank you!

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Google Sep 30, 2021

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Google Sep 30, 2021

I had the best experience with Steve! He was so helpful and I was able to get the perfect car because of him! Thanks so much Steve! -Paige and Lisa

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Google Sep 30, 2021

Went in for an oil change and car wash and was blown away by the service. Everyone was very friendly. Service was speedy. They helped me patch a hole in my tire that I didn't even know was there. They even washed the inside of my windshield. I haven't been able to get that done anywhere else I've gone for a hand wash, and I didn't even mention it to them.

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DealerRater Sep 29, 2021

The service manager and repair team are excellent. The girl who answers the phone is not a people person. She discouraged me from bringing my car in telling me the diagnostic fees are high and that my warranty would probably not cover them. I actually didnt make the appt because of what she said. My husband said to call again and make it. She was wrong and rude.

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DealerRater Sep 29, 2021

Brian was our contact for all the work. He was fantastic!! He keep me aware of the entire process of a warranty repair (transmission) as well as the air bag recall work. Loaner car was excellent and we are very happy.

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DealerRater Sep 29, 2021

Buying a car from here was so easy. Jonathan the salesman was knowledgeable about the vehicles and a big help. I love my new to me Forrester and would recommend John Hine and Jonathan to others

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DealerRater Sep 29, 2021

Wish that auto service open on weekend. So that people that are working don't have to take vacation.

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DealerRater Sep 29, 2021

We purchased our Subaru Forester at this dealership. We have had only professional and friendly customer service.

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DealerRater Sep 28, 2021

Great waiting room and friendly professional staff and service. Special for educators was fantastic and apprieciated

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Google Sep 28, 2021

Great service! Junior and Hunter are amazing!!

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DealerRater Sep 27, 2021

We have been visiting a couple of dealers of Subaru in San Diego. We finally found a car what we had been looking for at website of John Hine Temecula Subaru. Jonathan was friendly and kept us posted how shipment for the car was, that makes our purchasing process smoother than expected. We are very satisfied with professional service provided by Jonathan and Erica.

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DealerRater Sep 27, 2021

As expected the job was done very well. I pass several other dealers to go see Eric and Phil to know things will be done right!

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DealerRater Sep 27, 2021

Excellent Service Department! RUNS efficiently. Always POLITE, Helpful and sincerely a pleasant experience. Integrity is felt.

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DealerRater Sep 27, 2021

Dallas was very efficient and listened to our needs and found a Subaru that worked. no pressure to purchase and he gave us the time to make our decision. Very pleasant experience

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DealerRater Sep 27, 2021

Really pleasant experience. Santos was thorough and has excellent customer service. This my first time here and I feel confident my next visit will be just as good!!!

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Google Sep 27, 2021

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DealerRater Sep 26, 2021

The oil change and inspection was good, but they wanted to charge me $90 for a cabin filter that costs less than $15 and takes less than a minute to take out and put back in. Plus my car has less than 10k miles and that filter is recommended to be changed after 30k miles. They said my engine filter also needed to be changed.

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DealerRater Sep 24, 2021

The service was outstanding, very friendly and fast. Took them less than hour to service my car. Very pleased, always have been everytime we have visited.

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DealerRater Sep 24, 2021

Good customer service very nice explain everything help to get lone he was so kind

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DealerRater Sep 24, 2021

Very professional during buying process and thus far quite nice service team of technicians Yes!

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DealerRater Sep 24, 2021

Thank you to Tabitha and the rest of the service team for always taking great care of my Mazda 6! I appreciate it. 🙂

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Google Sep 24, 2021

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DealerRater Sep 23, 2021

Gave me exactly what the quotedi already recommended to other friends thanks Jose I bought my car in 1.5 hours

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DealerRater Sep 23, 2021

Tyrone was very helpful, patient, and never pushy. He listened to what we needed and gave us the best options for our price point.

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DealerRater Sep 23, 2021

The guy make everything easy for us he was nice to us he tell us

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DealerRater Sep 22, 2021

Tabatha and the other personnel were quite helpful and accommodating. They are genuinely interested in addressing the customers concerns.

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Google Sep 22, 2021

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DealerRater Sep 21, 2021

Hines dealership was professional and courteous. They checked the car thoroughly, gave their reccomendation on what repairs were needed immediately and what repairs could be put off for another time I was really impressed with the video presentation showing exactly what they were talking about. I was also impressed with the way they responded when I brought the car back a half hour after the repairs because there was a vibration after they rotated the tires. I was expecting a push-back, but they instantly took the car back, checked it out and corrected the problem!

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Google Sep 21, 2021

Excellent dealership. Went in and got a used CX-5 yesterday at a great price, the whole time they were super courteous and nice. This being my first car purchase I was worried about the typical sleazy car salesmen stories that pop up online, but by the end I trusted them completely. They never tried to push too hard on anything, deceive me, or make me feel uncomfortable; They listened to all of my concerns and reassured me. Was in and out very quickly. Would definitely recommend.

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DealerRater Sep 20, 2021

It was great experience. With the vehicle shortage we felt lucky to be able to purchase a vehicle and the staff was great b

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DealerRater Sep 20, 2021

Service advisor, Phil is the reason I continue to keep coming back to Hind Subaru!

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DealerRater Sep 19, 2021

Everyone is always helpful and courteous. They helped me reset my phone to the radio.

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DealerRater Sep 19, 2021

Staff was very helpful. They made my car buying experience pleasant. I would highly recommend John Hine Mazda.

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DealerRater Sep 18, 2021

The dealership made the process easy for buying a car. I had no pressure and I did not feel rushed.

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DealerRater Sep 18, 2021

They have always done an excellent job with my vehicles. I purchased a new Mazda 3 from them in 2012 and now have 217,000 miles. They have done all of the maintenance and have done a superb job.

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DealerRater Sep 18, 2021

always enjoy taking my car for service at this locations, because the staff always provides great customer services!!! thank you guys! 🙂

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Google Sep 17, 2021

We bought a CX-9 at this dealership and had a great experience. The staff was very helpful and exceptionally knowledgeable about the many features of the car.

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DealerRater Sep 16, 2021

I’m very please bringing my car to the Dealer I always trust what they do They care my car it is always on time. I will be happy to recommend to my friends. Thank you so much for giving me a good service

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DealerRater Sep 16, 2021

Excellent service. I waited for my car. Very comfortable nice waiting area. Car was done in an hour & car wash as well. Drew Atherton was who helped me. He was very helpful, answered all my questions and was very friendly. I will always come back to good service!

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DealerRater Sep 16, 2021

Work was done efficiently with a smile. I'm a Subaru customer for life. Phillip took good care of me

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DealerRater Sep 16, 2021

Great experience at John Hine Temecula Mazda! My sales man, Steve, was fantastic. He was a pleasure to deal with, answered all my questions quickly, whether in person or by text/email, and never made me feel pressured. The finance office office was also very low pressure and a pleasure to deal with. I have not always enjoyed the car buying process, but absolutely enjoyed this one and will definitely return next time I am looking at buying a Mazda.

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DealerRater Sep 16, 2021

7 I have no problems as usual professional and courteous What more can I say if you have no issue you have a very short survey if I had a problem it would be much longer thank you

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DealerRater Sep 16, 2021

Service was quick and efficient. Jason was very helpful at the service desk. Good amenities to pass the time while waiting.

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DealerRater Sep 15, 2021

It was a good experience in general. My only complaint is it seemed rushed because it was getting close to closing time when in the past that had never been an issue in the past. Being a returning customer it was felt like it was the priority of the salesperson to make sure I left fully understanding my new vehicle no matter the time.

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DealerRater Sep 15, 2021

Professional, thorough Technicians, kept me informed along the way. A great car buying and car maintenance experience.

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DealerRater Sep 15, 2021

Thank you for the experience and crevices and also taking the time to inspect the under the car

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DealerRater Sep 15, 2021

I've always been treated like royalty at your dealership whenever I've brought my car in for anything. All of the employees there provide exemplary service. They are very friendly and personable. I haven't one complaint. It's a pleasure doing business with you.

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DealerRater Sep 15, 2021

Always pleasant and efficient Staff friendly and informative. My wait was short and comfortable. They kept me informed.

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DealerRater Sep 14, 2021

Customer service was great and the facility was clean and very friendly crew and a free car was is awesome

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DealerRater Sep 14, 2021

As always, a great experience. Plenty of room to spread out to wait, great service writer. I love my Subaru!

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DealerRater Sep 14, 2021

Great dealership and especially amazing help from Faris. Was very knowledgeable about the cars and had a personal connection with them.

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DealerRater Sep 13, 2021

I was very impressed with the dealership, from its people to its appearance. Most important: the entire transaction was essentially completed online and with discussions with Steve (can't pronounce last name). And there was no change whatever from what we had discussed. Other dealers might have met the terms, but at Hine there was no need for further negotiations -- NO SURPRISES. Possibly the best dealership I've ever encountered in my 65 years as a driver and buyer of personal vehicles. Kudos to the architect(s) and interior designers as well. Just a great experience. Mazda should be very ...

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DealerRater Sep 13, 2021

Always friendly and helpful service managers that keep you updated on recommendation and status of your car's service. Technicians are prompt and provide excellent service and recommendation. Facility is always clean and comfortable... Thanks John Hine!

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Google Sep 12, 2021


Hello Mazda of Valencia

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Cars May 21, 2022

Nice salespeople. Good follow up with me, because I ordered my Outback and had to wait 2 months. 2 things I trcommend: 1. Short-staffed on answering the phones-Not the best phone etiquette. 2. When picking up my car a Specialist sat in the car with me for about 15 minutes to explain a few things about the operation of the Outback. Needed more information, to the point I had to come back for more instruction. Overall, the price/purchase was great.

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Cars May 11, 2022

salespeople were very nice and helpful. We found that the follow-up appointment to review the car and ask questions about the car after it was driven for a while, very helpful.

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Cars Apr 29, 2022

Service techs very knowledgeable, helpful and friendly.

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DealerRater Mar 20, 2022

Had my 1st Oil change visit. My service person was Andrew Atherton and he was very professional and new how to make a person feel at home. Even had my car washed. The dealership keept everyone advised on the status of their car and they a nice waiting area with coffee, etc Highly recommend this Dealership.

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Google Feb 7, 2022

I was helped by Son at this dealership. He was very helpful and kind to me and my family. We purchased a Mazda3 from him for a very good price. I tried contacting other dealerships to see if they could beat his price and they outright told me no, showing me that this location is very aggressive with their excellent pricing. Son got me and my family member in and out as fast as he could while being understaffed and while other customers were in there. Thank you very much!

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Google Jan 16, 2022

Daughter was buying her leased car. I felt that she could have gotten a better deal.

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Google Dec 11, 2021

Went in for an oil change. Had a small warranty issue that needed handling and was stressing me. Tabitha not only made the situation right but the part was installed before picking up the oil change. Amazing customer service. Left with a smile on my face. Zoom Zoom!

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DealerRater Dec 1, 2021

Coming from a small town in Arvin Ca, the closes Kia dealership is in Bakersfield. That dealership was charging a 3-5 thousand dollar mark up on all there cars, totally taking advantage of there customers forcing them to buy F&I products on the front end of there car purchase. Call it fate or luck or even a blessing. A wonderful sales person named Daisey Medina reached out to me via video email. Where she assured me of great deal even in this crazy market. So I took the drive down there and was surprised to hear they where ...

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Google Nov 30, 2021

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Google Nov 5, 2021

Bought our car...get new batteries for our remotes easily there!!

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Google Oct 24, 2021

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DealerRater Oct 23, 2021

Nice relax atmosphere never felt rushed or pushed into anything buying a vehicle. I would purchase from this dealership in the future.

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Google Oct 23, 2021

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Google Oct 22, 2021

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DealerRater Oct 21, 2021

It was a pleasure doing business with this dealership. Our salesperson Johnathan Pierce was professional, personable, knowledgeable and patient. We never felt like we were being pushed into making our decision. Erika Archila in the finance department had the same friendly professional demeanor as Johnathan and was also terrific to work with. Both of these folks are great assets to your team and the Subaru family. This is our third Subaru we love these cars and the way we are treated by the Subaru Family of dealers. Elaine and Chris

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DealerRater Oct 20, 2021

Great service and friendly staff. Always available to go over and beyond to accommodate my schedule.

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Google Oct 14, 2021

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DealerRater Oct 13, 2021

Clean Trustworthy and always looks out for the best interest of its customers. I make the 30 minute drive and avoid closer Mazda Dealerships because they are that good!

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DealerRater Oct 13, 2021

Very friendly and they very much understand Customer Service. We look forward to coming back for service or new vehicle in the future.

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DealerRater Oct 13, 2021

Quick and courteous employee. I'll be back for sure. The customer waiting area is comfortable for waiting.

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Google Oct 13, 2021

I always receive the best service! The employees are very professional and courteous.

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DealerRater Oct 12, 2021

Tabitha is the best. She is very professional and informative. She is the reason why I will always bring my car for service.

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DealerRater Oct 12, 2021

Property well maintained and clean. Staff and sales agents are friendly and knowledgeable in their respective services. They met ones expectations in a timely and efficient manner. In a nutshell the dealership is well managed and the services are truly remarkable.

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DealerRater Oct 11, 2021

I am so happy with my experience and new car. Hayden was so helpful and knowledgeable.

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DealerRater Oct 10, 2021

Great customer service! Thank you for all your help and best efforts!! I truly appreciate your help with getting my car functioning right!

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DealerRater Oct 9, 2021

Phil at the service desk was very helpful he knew that I was going out of town for good and work me in to get my oil changed and appreciate everybody that works at on the Subaru dealer thank you very much for selling me this excellent car Subaru ascent

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Google Oct 8, 2021

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DealerRater Oct 8, 2021

Very professional, and courteous. Let me now what was going all times and pleasant to deal with.

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DealerRater Oct 8, 2021

Small waiting area, TV way too loud and couldn't be changed. Kept running same thing over and over. It took two hours for an oil change/tire rotation and my tires were way over inflated. Not the best experience but not the worst.

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DealerRater Oct 6, 2021

Great customer service. Was in constant contact about what was being done to my vehicle

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Google Oct 6, 2021

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DealerRater Oct 5, 2021

The service was prompt and the car was serviced appropriately. The service people were friendly and able to explain the problems well.

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DealerRater Oct 4, 2021

Very efficient and pleasant to work with, Great dealership. Keeps you informed of the progress of your vehicle

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DealerRater Oct 4, 2021

Great service, Tyrone was awesome, super nice, knowlegible and helpful. The car is great as well. Thank you

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DealerRater Oct 4, 2021

We always are impressed with the service we receive at John Hine Subaru. Everyone is very attentive. We appreciate your arranging a Lyft for us while our car was being serviced. We, also, enjoy waiting in your client waiting room complete with snacks and beverages. Thank you for being so thoughtful of your customers.

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DealerRater Oct 4, 2021

The service from Tabatha was great She’s a very good communicator and very professional

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DealerRater Oct 4, 2021

Staff were all nice and weren't trying to sell me extras like most dealers do! I ordered my car with them and it even came in early.They are straight to the point, id definitely come back and buy my next car from them as well!

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DealerRater Oct 1, 2021

Always great customer service and very knowledge staff. I would recommend Hine to anyone. Thanks

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DealerRater Oct 1, 2021

Awesome amazing wonderful quick professional… would never go anywhere else ever in a million years

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DealerRater Oct 1, 2021

the staff was great, very professional, yet friendly. My car looks fabulous! I don't know the name of the person who actually did the work, but he needs 5 stars too!

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DealerRater Oct 1, 2021

I was very pleased with the whole buying experience. JT was very professional working with us!

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DealerRater Oct 1, 2021

Service advisor was the best I have had there. Provided a courtesy car so I did not have to sit around for a few hours.

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DealerRater Sep 30, 2021

The service was performed relatively quickly. We offered to stay at the dealership and welcomed our ridiculously ill-mannered puppy to come inside. They made all of us feel welcome. However, we decided to walk said ill-mannered puppy instead.

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DealerRater Sep 30, 2021

Fast, efficient and pleasant; but I do find these follow up surveys time consuming and annoying. It seems supervisory staff should be able to discern issues. If I have a complaint I would and will present at the time.

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DealerRater Sep 30, 2021

This is the second time I've been to this dealer for maintenance work (oil change, etc.). They are prompt, polite, and professional. Couldn't be happier.

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DealerRater Sep 30, 2021

I had a wonderful experience as always Mr Lee Quintanilla was in contact with me until they finished the jo! Thank you!

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Google Sep 30, 2021

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Google Sep 30, 2021

I had the best experience with Steve! He was so helpful and I was able to get the perfect car because of him! Thanks so much Steve! -Paige and Lisa

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Google Sep 30, 2021

Went in for an oil change and car wash and was blown away by the service. Everyone was very friendly. Service was speedy. They helped me patch a hole in my tire that I didn't even know was there. They even washed the inside of my windshield. I haven't been able to get that done anywhere else I've gone for a hand wash, and I didn't even mention it to them.

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DealerRater Sep 29, 2021

The service manager and repair team are excellent. The girl who answers the phone is not a people person. She discouraged me from bringing my car in telling me the diagnostic fees are high and that my warranty would probably not cover them. I actually didnt make the appt because of what she said. My husband said to call again and make it. She was wrong and rude.

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DealerRater Sep 29, 2021

Brian was our contact for all the work. He was fantastic!! He keep me aware of the entire process of a warranty repair (transmission) as well as the air bag recall work. Loaner car was excellent and we are very happy.

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DealerRater Sep 29, 2021

Buying a car from here was so easy. Jonathan the salesman was knowledgeable about the vehicles and a big help. I love my new to me Forrester and would recommend John Hine and Jonathan to others

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DealerRater Sep 29, 2021

Wish that auto service open on weekend. So that people that are working don't have to take vacation.

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DealerRater Sep 29, 2021

We purchased our Subaru Forester at this dealership. We have had only professional and friendly customer service.

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DealerRater Sep 28, 2021

Great waiting room and friendly professional staff and service. Special for educators was fantastic and apprieciated

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Google Sep 28, 2021

Great service! Junior and Hunter are amazing!!

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DealerRater Sep 27, 2021

We have been visiting a couple of dealers of Subaru in San Diego. We finally found a car what we had been looking for at website of John Hine Temecula Subaru. Jonathan was friendly and kept us posted how shipment for the car was, that makes our purchasing process smoother than expected. We are very satisfied with professional service provided by Jonathan and Erica.

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DealerRater Sep 27, 2021

As expected the job was done very well. I pass several other dealers to go see Eric and Phil to know things will be done right!

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DealerRater Sep 27, 2021

Excellent Service Department! RUNS efficiently. Always POLITE, Helpful and sincerely a pleasant experience. Integrity is felt.

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DealerRater Sep 27, 2021

Dallas was very efficient and listened to our needs and found a Subaru that worked. no pressure to purchase and he gave us the time to make our decision. Very pleasant experience

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DealerRater Sep 27, 2021

Really pleasant experience. Santos was thorough and has excellent customer service. This my first time here and I feel confident my next visit will be just as good!!!

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Google Sep 27, 2021

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DealerRater Sep 26, 2021

The oil change and inspection was good, but they wanted to charge me $90 for a cabin filter that costs less than $15 and takes less than a minute to take out and put back in. Plus my car has less than 10k miles and that filter is recommended to be changed after 30k miles. They said my engine filter also needed to be changed.

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DealerRater Sep 24, 2021

The service was outstanding, very friendly and fast. Took them less than hour to service my car. Very pleased, always have been everytime we have visited.

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DealerRater Sep 24, 2021

Good customer service very nice explain everything help to get lone he was so kind

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DealerRater Sep 24, 2021

Very professional during buying process and thus far quite nice service team of technicians Yes!

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DealerRater Sep 24, 2021

Thank you to Tabitha and the rest of the service team for always taking great care of my Mazda 6! I appreciate it. 🙂

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Google Sep 24, 2021

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DealerRater Sep 23, 2021

Gave me exactly what the quotedi already recommended to other friends thanks Jose I bought my car in 1.5 hours

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DealerRater Sep 23, 2021

Tyrone was very helpful, patient, and never pushy. He listened to what we needed and gave us the best options for our price point.

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DealerRater Sep 23, 2021

The guy make everything easy for us he was nice to us he tell us

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DealerRater Sep 22, 2021

Tabatha and the other personnel were quite helpful and accommodating. They are genuinely interested in addressing the customers concerns.

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Google Sep 22, 2021

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DealerRater Sep 21, 2021

Hines dealership was professional and courteous. They checked the car thoroughly, gave their reccomendation on what repairs were needed immediately and what repairs could be put off for another time I was really impressed with the video presentation showing exactly what they were talking about. I was also impressed with the way they responded when I brought the car back a half hour after the repairs because there was a vibration after they rotated the tires. I was expecting a push-back, but they instantly took the car back, checked it out and corrected the problem!

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Google Sep 21, 2021

Excellent dealership. Went in and got a used CX-5 yesterday at a great price, the whole time they were super courteous and nice. This being my first car purchase I was worried about the typical sleazy car salesmen stories that pop up online, but by the end I trusted them completely. They never tried to push too hard on anything, deceive me, or make me feel uncomfortable; They listened to all of my concerns and reassured me. Was in and out very quickly. Would definitely recommend.

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DealerRater Sep 20, 2021

It was great experience. With the vehicle shortage we felt lucky to be able to purchase a vehicle and the staff was great b

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DealerRater Sep 20, 2021

Service advisor, Phil is the reason I continue to keep coming back to Hind Subaru!

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DealerRater Sep 19, 2021

Everyone is always helpful and courteous. They helped me reset my phone to the radio.

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DealerRater Sep 19, 2021

Staff was very helpful. They made my car buying experience pleasant. I would highly recommend John Hine Mazda.

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DealerRater Sep 18, 2021

The dealership made the process easy for buying a car. I had no pressure and I did not feel rushed.

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DealerRater Sep 18, 2021

They have always done an excellent job with my vehicles. I purchased a new Mazda 3 from them in 2012 and now have 217,000 miles. They have done all of the maintenance and have done a superb job.

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DealerRater Sep 18, 2021

always enjoy taking my car for service at this locations, because the staff always provides great customer services!!! thank you guys! 🙂

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Google Sep 17, 2021

We bought a CX-9 at this dealership and had a great experience. The staff was very helpful and exceptionally knowledgeable about the many features of the car.

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DealerRater Sep 16, 2021

I’m very please bringing my car to the Dealer I always trust what they do They care my car it is always on time. I will be happy to recommend to my friends. Thank you so much for giving me a good service

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DealerRater Sep 16, 2021

Excellent service. I waited for my car. Very comfortable nice waiting area. Car was done in an hour & car wash as well. Drew Atherton was who helped me. He was very helpful, answered all my questions and was very friendly. I will always come back to good service!

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DealerRater Sep 16, 2021

Work was done efficiently with a smile. I'm a Subaru customer for life. Phillip took good care of me

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DealerRater Sep 16, 2021

Great experience at John Hine Temecula Mazda! My sales man, Steve, was fantastic. He was a pleasure to deal with, answered all my questions quickly, whether in person or by text/email, and never made me feel pressured. The finance office office was also very low pressure and a pleasure to deal with. I have not always enjoyed the car buying process, but absolutely enjoyed this one and will definitely return next time I am looking at buying a Mazda.

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DealerRater Sep 16, 2021

7 I have no problems as usual professional and courteous What more can I say if you have no issue you have a very short survey if I had a problem it would be much longer thank you

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DealerRater Sep 16, 2021

Service was quick and efficient. Jason was very helpful at the service desk. Good amenities to pass the time while waiting.

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DealerRater Sep 15, 2021

It was a good experience in general. My only complaint is it seemed rushed because it was getting close to closing time when in the past that had never been an issue in the past. Being a returning customer it was felt like it was the priority of the salesperson to make sure I left fully understanding my new vehicle no matter the time.

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DealerRater Sep 15, 2021

Professional, thorough Technicians, kept me informed along the way. A great car buying and car maintenance experience.

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DealerRater Sep 15, 2021

Thank you for the experience and crevices and also taking the time to inspect the under the car

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DealerRater Sep 15, 2021

I've always been treated like royalty at your dealership whenever I've brought my car in for anything. All of the employees there provide exemplary service. They are very friendly and personable. I haven't one complaint. It's a pleasure doing business with you.

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DealerRater Sep 15, 2021

Always pleasant and efficient Staff friendly and informative. My wait was short and comfortable. They kept me informed.

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DealerRater Sep 14, 2021

Customer service was great and the facility was clean and very friendly crew and a free car was is awesome

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DealerRater Sep 14, 2021

As always, a great experience. Plenty of room to spread out to wait, great service writer. I love my Subaru!

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DealerRater Sep 14, 2021

Great dealership and especially amazing help from Faris. Was very knowledgeable about the cars and had a personal connection with them.

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DealerRater Sep 13, 2021

I was very impressed with the dealership, from its people to its appearance. Most important: the entire transaction was essentially completed online and with discussions with Steve (can't pronounce last name). And there was no change whatever from what we had discussed. Other dealers might have met the terms, but at Hine there was no need for further negotiations -- NO SURPRISES. Possibly the best dealership I've ever encountered in my 65 years as a driver and buyer of personal vehicles. Kudos to the architect(s) and interior designers as well. Just a great experience. Mazda should be very ...

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DealerRater Sep 13, 2021

Always friendly and helpful service managers that keep you updated on recommendation and status of your car's service. Technicians are prompt and provide excellent service and recommendation. Facility is always clean and comfortable... Thanks John Hine!

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Google Sep 12, 2021